WhatsApp-native retail automation

Turn WhatsApp chats into paid orders.

SokoChat is an AI sales and ordering agent for boutiques, restaurants, pharmacies, electronics shops and consumer-facing retailers in Africa and emerging markets globally.

7-day trial. $49 concierge catalog setup. Meta messaging fees passed through at cost.

Hi, do you have Ankara dresses?
Yes. Red Ankara Dress is KES 3,500 and in stock. Reply "add dress" to add it to cart.
Add dress and send payment
Done. Order pending payment. I can send M-Pesa STK or your store payment link.

How it works

1. Upload catalog

CSV import validates sku, name, description, price, currency, stock, category and image URL.

2. Sell in chat

The agent searches products, builds carts, creates orders, requests payment and checks status.

3. Recover carts

Growth and Pro send one policy-safe templated abandoned-cart nudge for idle carts.

Pricing

Starter

$19/moKES 2,500

100 AI conversations, 1 number, 200 products.

Start trial

Growth

$49/moKES 6,500

2,000 conversations, 2,000 products, payment links, abandoned-order follow-up.

Start trial

Pro

$99/moKES 13,000

6,000 conversations, multi-agent handoff inbox and API access.

Start trial

Built for WhatsApp policy and trust

SokoChat is intentionally narrow: it refuses general-purpose AI requests, honors STOP opt-outs, verifies WhatsApp signatures, tracks the 24-hour service window, and keeps humans in the loop for exceptions.

FAQ

Who is it for?

Consumer-facing retailers: boutiques, restaurants, pharmacies and electronics shops. Not B2B distributors.

Which payments?

Paystack for KES/NGN subscriptions, Lemon Squeezy for USD, and M-Pesa STK or merchant links for orders.

What KPIs do I get?

Conversations, conversion rate, GMV, AOV, automation rate, response time and recovered carts.